"Islamic Relief - Job Vacancy "Social Media Officer

Islamic Relief

Job Vacancy

Social Media Officer

Islamic Relief is a humanitarian INGO (www.irpal.ps) operating in Palestine in the fields of emergency relief and development. Islamic Relief announces the following vacancy for its office in Gaza Strip.

Title: Social Media Officer

Ref.:  SMO -IWF – 04 -2022

Location: Gaza office.

Duration: Open ended, full time.

Deadline of applications:  Sunday, 27 February 2022.

About the position:

The Social Media Officer is responsible for the oversight and execution of social media activities throughout the year on multiple platforms to support news, advocacy, branding and PR.

The role will involve managing the front facing profile of org. including Facebook, Twitter, Linked In, Instagram and You Tube and leading on social media aspects of various campaigns and key moments by gathering and sharing compelling social content.

The major area of responsibility for this post is as a key gatekeeper of organization reputation externally through the quality of information, interest and engagement provided by our online presence on different platforms. The Social Media Officer plays an important part in building the International Fund brand and positioning the organisation with external audiences.

Main Duties:

  • Act as first point of contact for staff wishing to disseminate information via International Fund social media channels, inclusive of text, images and video.
  • Work with teams across the organisation, devising campaigns to promote the diverse range of work implemented by International Fund.
  • Develop and implement social media plans that ensure our online presence provides an up-to-date picture of our work and positions International Fund as an active, vocal organisation that wants to engage with its supporters and advocate on prevalent issues.
  • Creating and editing content to make it suitable for social media platforms. The ability to produce and edit multimedia content, such as short social videos or infographics, strongly preferred.
  • Liaise and manage relationships with agencies, interns and freelancers that may support the organisation with social media.
  • Produce guidelines for the organisation.
  • Advising and supporting colleagues on web and social media use as required.
  • Monitor brand reputation on social media and networking websites.
  • Drive brand awareness and thought leadership by amplifying content and online presence and developing audiences.
  • Meet all posting requirements set by line manager on various platforms.
  • Set up and embed guidelines for the use of social media, and manage troubleshooting as required.
  • Explore and trial potential avenues to expand online reach.
  • Ensure media output is archived and kept up to date.
  • Proactively seek out opportunities for greater engagement on social media.
  • Use analytics tools to increase engagement and reach.
  • Lead on social media campaigns and work on developing online content with division colleagues and other departmental managers
  • Develop social media plans and tweet sheets for key events and activities
  • Act as main point of contact for social media at the organization, and keep regular contact with social media leads in the International Waqf Fund wider family
  • Implement and update social media policy
  • Develop campaign and activity reports as well regular analytics updates.

Candidates must possess the following competencies:

  • University degree or Diploma in media, marketing or other relevant field from an accredited university.
  • Minimum 2 years of relevant experience.
  • Strong track record in strategic use of social media to contribute to organisational objectives
  • Experience in developing and implementing social media strategies and campaigns
  • Exposure to content strategies for social media (infographics, apps, video)
  • Experience of using Adobe packages such as Photoshop and Premiere Pro (training can be offered to support this need).
  • Social media moderation and crisis management experience
  • Experience using social media monitoring tools such as Hootsuite and FollowerWonk.
  • Experience in creating social media pages
  • IT literate with a command of MS Office applications, Adobe packages, social media platforms and analytics software.
  • Fluent written and spoken English. Working knowledge of Arabic is highly advantageous though not essential.
  • Exceptional communication, representative and persuasive skills, written, orally and visually, able to influence target audiences with clarity.
  • Strong analytical skills and ability to produce KPI reports.
  • Exceptional ability to work calmly under pressure to tight deadlines, produce excellent results and balance competing priorities.
  • Knowledge/experience of relationship management especially with colleagues in different departments.
  • Strong Understanding of the humanitarian sector and social media marketing.
  • Writing and research skills (including ability to edit complex information into user-friendly social content).
  • Creativity and imagination.
  • Strong team-working and interpersonal skills, able to work in a collaborative manner.
  • Results focused – ability to plan, co-ordinate and deliver objectives and targets with a positive drive to achieve results.
  • An understanding of development and humanitarian work at an international level.
  • Willingness to work autonomously and take initiative.
  • Attention to detail.

General Knowledge & skills required:

  • Strong interpersonal skills are a significant advantage, both for internal coordination and for working with key stakeholders.
  • Highly organized, Ability to work under pressure, multi–task, manage time and prioritize work to deadlines,
  • The ability to work on own initiative, effectively both as an individual and as part of a team,
  • Results focused, with an ability to plan and deliver against objectives
  • Creativity and imagination
  • Passionate about online communications and marketing
  • Confident in dealing with a range of stakeholders
  • Flexibility, including willingness to upload and update material outside office hours as the role requires

How to apply

Important notes to applicants:

  • Only people with right to work in Palestine can apply
  • Only candidates possessing relevant experience will be short-listed.
  • Incomplete applications will not be given consideration

Islamic Relief is an equal opportunity employer

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