Norwegian Refugee Council - Job Vacancy "Monitoring and Evaluation Coordinator"


Norwegian Refugee Council

Job Vacancy

Monitoring and Evaluation Coordinator - Jerusalem or Gaza

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.

Role and responsibilities

The role of the M&E Coordinator is to establish and implement systems to promote evidence-based decision-making, programme and project performance, and internal management. The M&E Coordinator will contribute to quality programming through supporting access to and use of relevant and timely information on programme scale, relevance, and effectiveness. Within this context, the M&E Project Coordinator will provide technical support to in-country staff pertaining to M&E and build capacity in the country mission by identifying and supporting the implementation of effective, cost efficient and meaningful M&E systems.

Generic responsibilities

  1. Adherence to NRC policies, guidance and procedures
  2. Support and contribute to the development and implementation of M&E Strategy, systems, including M&E SOPs, guidance and tools
  3. Participate in programme design and proposal discussions, including theory of change development, log frame design and budgeting for M&E
  4. Support programme staff in planning for and executing M&E, including, data collection methodology and tools and data management, analysis and use
  5. Support the implementation, dissemination and use of evaluations, assessments and monitoring data in programme development, adjustment or review
  6. Contribute to organisational learning through supporting specific analysis, lessons learned and reports
  7. Capacity building and training of programme and M&E support staff on M&E technical and conceptual areas
  8. Supervise and mentor M&E support staff in executing M&E plans
  9. Contribute to the design of M&E staffing structure and resourcing, including collaboration with programme staff to identify and plan for M&E needs

Specific Responsibilities

  1. Support the consideration, inclusion, collection and analysis of indicators related to cash-based interventions and market based approaches within (and across) NRC, where appropriate.
  2. Contribute to the identification of opportunities to implement cash-based interventions and market based programmes.
  3. Ensure the roll-out and use of global and regional M&E developments at CO level, including NRC’s Global Output and Outcome Reporting System (GORS)
  4. Ensure key learnings are institutionalized in the CO through systems for analyzing  and using M&E data;
  5. Ensure planning and quality control of all monitoring and evaluation activities throughout the PCM cycle through indicator tracking sheets and  data verification
  6. Support the HoP in planning and implementing evaluations at country level
  7. Supervision of an effective and relevant Complaint and Feedback Mechanism (CFM) which uses feedback to inform/improveimplementation

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • Program Development Managers, Core Competencies  Specialists, Project Coordinators/Managers
  • Area Manager
  • Grant and Partnerships Manager and Officer
  • Regional M&E Advisor
  • Head of Programme


Professional Competencies:

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position:

  • At least 3 years’ experience in an international NGO preferably in an emergency or post-conflict setting, including M&E capacity and systems development
  • Thorough experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods
  • Understanding of data and information needs for program management and decision making
  • Experience in facilitating the capacity building efforts of diverse colleagues, including local partner agencies
  • Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods
  • High level English language proficiency (speaking, reading, writing)
  • Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access)
  • Experience using SPSS, STATA, Epi Info, or R

Context related skills, knowledge and experience (shall be adapted to the specific position):

  • Good communication and interpersonal skills
  • Strong organisational and team working skills
  • Good cultural awareness and sensitivity
  • Highly approachable, trustworthy and confidential
  • Advanced English Language level (Business English is a plus)
  • Knowledge of the NGO operations and the dynamics of the humanitarian sector is a plus
  • Good level of proficiency in Windows Excel and quantitative analysis (SPSS preferred)
  • Excellent communication skills in English
  • Proven presentation, training and facilitation skills

Behavioral competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies and the following are essential for this position:

  • Strategic thinking
  • Planning and delivering results
  • Working with people
  • Communicating with impact and respect
  • Analysing
  • Handling insecure environments

Performance Management: 

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

  • The Job Description
  • The individual Work- and Professional Development Plan
  • The Competency Framework

Additional information:

  • Working hours: 40 hours a week 
  • Salary and Benefits: according to NRC's salary scale and terms and conditions
  • Duty station: Jerusalem or Gaza
  • Duration and type of contract: in accordance with applicable Labor law
  • NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability

Interested and qualified candidates can apply online through        Apply Now            

Dead line 29/06/2022


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